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Xen Factory

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Support Resolved How to

NICK97

Member
is there a way to have resource icon and remove Grid view to list view and still have RM Marketplace
 

Clement

Freaky Coder
Staff member
Resource icon, it's something default in the Resource Manager.

Grid view can be disabled from the options.
 

NICK97

Member
Thank You i have a another issues when i click buy now from my community website using rm marketplace, the payment, someone contact me one of the users say Does not pay me with paypal. It tells me a mistake any potables the fixed that here is screenshots
payment is not paying.PNG
it says to return to the page
 

Clement

Freaky Coder
Staff member
Hello,

Is it all the time ?

Have you configured properly the paypal API as explained in the FAQ ?

Clément
 

NICK97

Member
Hello,

Is it all the time ?

Have you configured properly the paypal API as explained in the FAQ ?

Clément
yes i configured everythink i don't know whats going on are you able to help me fixed the issues please..!
 

Clement

Freaky Coder
Staff member
Do you have percentage on sale active ?

Have you tried setting an amount higher than 1$ ?
 

Clement

Freaky Coder
Staff member
No you didn't need to if you are the seller.

Honestly hard to say what your problem may be, I would assume something with your paypal account or with your configuration of the paypal API.

Have you tried with different paypal emails ?
 

NICK97

Member
No you didn't need to if you are the seller.

Honestly hard to say what your problem may be, I would assume something with your paypal account or with your configuration of the paypal API.

Have you tried with different paypal emails ?
I just did and it show here is the image
55BE457E-3B8E-42C7-A2FB-F68BF375E2E6.png
I take to paypal by phone they told me it has disconnected from my api
 

Clement

Freaky Coder
Staff member
Yes seems so when you have that kind of error.

Did you try configuring again the add-on ?
I could do it for you but it would mean get access to your paypal etc...
 

NICK97

Member
Yes seems so when you have that kind of error.

Did you try configuring again the add-on ?
I could do it for you but it would mean get access to your paypal etc...
I did try again 3 times it still didn’t work,

I will had to message you the username and password for paypal and cpanel just give me less then 15 mins
 

Clement

Freaky Coder
Staff member
Hello,

So I connected to your website (created an account) after configuring paypal api.
Btw the info that were configured in the file weren't at all the one I found on paypal so it wouldn't have worked.

I was able to go through almost all the payment, however you seem to have some sort of redirect for the Downloads area (ie. url is not resources and moreover it's at the same level than the forum and not below). So when user get redirected first time from paypal, it doesn't work as this rewrite doesn't seem to work with the purchase return url.

So for me add-on is correctly configured but you have something wrong on your site.

Clément
 

NICK97

Member
Hello,

So I connected to your website (created an account) after configuring paypal api.
Btw the info that were configured in the file weren't at all the one I found on paypal so it wouldn't have worked.

I was able to go through almost all the payment, however you seem to have some sort of redirect for the Downloads area (ie. url is not resources and moreover it's at the same level than the forum and not below). So when user get redirected first time from paypal, it doesn't work as this rewrite doesn't seem to work with the purchase return url.

So for me add-on is correctly configured but you have something wrong on your site.

Clément
I will get back to you when I am at home
 
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