Support No Answer Statistics

Hello Everyone,

We already working with your Forum software XenForo and I have created a Knowledge Base inside Forum. My Job is adding documents into different categories inside the Knowledge Base and I would like to have a better statistical overview.


What I would need in particular is a statistical overview, which shows me how many people have viewed the documents or which article have been rated.

Which topics/categories have been viewed the most?

After which tags or words have been searched the most?

Is there a way to collect these statistics in the backend and export the results?

Looking forward to hearing from you!

Thankd and best regards,

- Hagen

Hello,

This doesn't really seem related to our Forum statistics add-on.

There is no way to collect this in the backend.

Clément

Hello Clément,

Thank you very much for your quick reply. I am adding two example screenshots to explain what I meant with the views.

The first image displays an article (e.g. KB10025) inside the category "OS-Install". On the right side inside an article I can see that this article had already 38 views.




If I am inside the category "OS-Install" I will see a list of all articles inside this category, I can also sort the articles after "views" but unfortunately I can not see the number of views displayed. => It would be nice to see the views here as well.



Do you know a way?
Thanks in advance!!
Bye Hagen

Hi,

You would have to edit the xfa_dm_document_list_item (not sure of the name) and go add code to show the content of the {$document.view_count} var.

Clément

If you are using list view you should create template modification for template xfa_dm_document_list_item. Don't edit template directly,
Find:
Replace: