1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Holidays period: Clément aka. Mtor is going to be away between the 16/08 and the 25/08 with rather limited access to xen-factory. Please be patient, he will answer when he gets back.
    Dismiss Notice

Support How to

Discussion in 'RM Marketplace' started by NICK97, Aug 3, 2017.

  1. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    is there a way to have resource icon and remove Grid view to list view and still have RM Marketplace
     
  2. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    Resource icon, it's something default in the Resource Manager.

    Grid view can be disabled from the options.
     
  3. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    Thank You i have a another issues when i click buy now from my community website using rm marketplace, the payment, someone contact me one of the users say Does not pay me with paypal. It tells me a mistake any potables the fixed that here is screenshots
    payment is not paying.PNG
    it says to return to the page
     
  4. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    Hello,

    Is it all the time ?

    Have you configured properly the paypal API as explained in the FAQ ?

    Clément
     
  5. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    yes i configured everythink i don't know whats going on are you able to help me fixed the issues please..!
     
  6. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    What is the amount of the item ?

    Could you provide me a link ?
     
  7. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
  8. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    Do you have percentage on sale active ?

    Have you tried setting an amount higher than 1$ ?
     
  9. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    no I didn’t do I needed that
     
  10. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    No you didn't need to if you are the seller.

    Honestly hard to say what your problem may be, I would assume something with your paypal account or with your configuration of the paypal API.

    Have you tried with different paypal emails ?
     
  11. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    I just did and it show here is the image
    55BE457E-3B8E-42C7-A2FB-F68BF375E2E6.png
    I take to paypal by phone they told me it has disconnected from my api
     
  12. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    Yes seems so when you have that kind of error.

    Did you try configuring again the add-on ?
    I could do it for you but it would mean get access to your paypal etc...
     
  13. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    I did try again 3 times it still didn’t work,

    I will had to message you the username and password for paypal and cpanel just give me less then 15 mins
     
  14. MtoR

    MtoR Freaky Coder
    Staff Member

    Joined:
    Nov 14, 2015
    Messages:
    3,145
    Likes Received:
    461
    Hello,

    So I connected to your website (created an account) after configuring paypal api.
    Btw the info that were configured in the file weren't at all the one I found on paypal so it wouldn't have worked.

    I was able to go through almost all the payment, however you seem to have some sort of redirect for the Downloads area (ie. url is not resources and moreover it's at the same level than the forum and not below). So when user get redirected first time from paypal, it doesn't work as this rewrite doesn't seem to work with the purchase return url.

    So for me add-on is correctly configured but you have something wrong on your site.

    Clément
     
  15. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    I will get back to you when I am at home
     
  16. NICK97

    NICK97 New Member

    Joined:
    May 23, 2017
    Messages:
    9
    Likes Received:
    0
    Adress:
    Country:
    Location on Map:
    Thank you I think so far it working
     

Share This Page