• We are aware that a no permission error was shown when you tried to purchase in the last 2 days, this is now fixed.

Recent content by TommyTran732

  1. TommyTran732

    Bug Resolved Undefined Showing up when no default payment email is set

    Hi, It has been well over a week now, have you looked into it yet?
  2. TommyTran732

    Bug Resolved Undefined Showing up when no default payment email is set

    When a user does not set an email, it shows up as undefined and the resource cannot be downloaded.
  3. TommyTran732

    Bug Resolved Admin cannot download resources

    I mean, the administrator has all permissions, including the permission to download without actually buying the resource. However, when he/she clicks on download, it gives the error as shown above. The admin has to go to the dashboard and give himself the license to the resource in order to...
  4. TommyTran732

    Bug Resolved Admin cannot download resources

    Admin users, even with the proper permissions, cannot download premium resources without giving themselves a license.
  5. TommyTran732

    Bug Fixed RM Donation

    Hi, I wonder if you have had a look at this by any chance?
  6. TommyTran732

    Bug Fixed RM Donation

    Hi, They all seem applied. I have attached a screenshot of this. On both my theme (Dark UI.X 2) and the default theme, XFRM simply gives the user the download without actually asking for any donation. I hope you could check this for me. Thank you, Thien
  7. TommyTran732

    Bug Fixed RM Donation

    Hi, Yes I also tried it on the default style, it does not seem to show up at all. I am using the latest XF and RM Marketplace.
  8. TommyTran732

    Bug Fixed RM Donation

    Sorry for the ping, @MtoR, I am just making sure you see this. I have been trying for days now and I cannot seem to get this working.
  9. TommyTran732

    Bug Fixed RM Donation

    Hi, I need help with the addon RM Donation, I dont see the forums catergory for this so I am posting in RM Market place. The addon does not seem to work. I can set a donation email, the default amount, etc... but when a user click download, the prompt asking for donation does not show up at...
  10. TommyTran732

    Branding removal?

    Hi, I wonder where I can purchase the branding removal for RM Marketplace and how much it would cost? Thank you, Thien
  11. TommyTran732

    Product not received?

    Hi, the purchase was right before I made the ticket. The transaction id is 7R948179G5095902E
  12. TommyTran732

    Product not received?

    Hi, I bought this product: https://www.xen-factory.com/index.php?resources/nodes-icon-tweak-xf2.89/, however it says the payment was pending. I wonder if you could approve the payment and add the resource to my account? Thank you