• We are aware that a no permission error was shown when you tried to purchase in the last 2 days, this is now fixed.

Support Cannot Download Addon

naia

New Member
Joined
Feb 13, 2021
Messages
8
EDIT: RESOLVED

I purchased this addon, and when I attempt to license it to my domain name, I receive the error: "Invalid domain name provided, site is either not reachable or is blacklisted. If you disagree with that, contact the administrator of the website." -- I have owned the domain name I am using for years and it has no reason to be blacklisted. Therefore, I am prevented from using an add-on I legitimately purchased.
 
Last edited:

naia

New Member
Joined
Feb 13, 2021
Messages
8
Update: That domain name *IS* associated with an old account I have on this forum, @shiro, which I did not realize I still had. I go by Naia now.
 

naia

New Member
Joined
Feb 13, 2021
Messages
8
@MtoR

Please help; I will send my XF license token to prove I own that license for that domain.
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,645
All set and deleting the account as requested.