Support Not a bug Location: Impossible to retrieve data from API. Please contact administrator

[fixer]

Updated to latest version now getting error when trying to add any address

Location:
Impossible to retrieve data from API. Please contact administrator

 

[Fred]

Hi
I have look for map
and you need update your php configuration

string(98) "file_get_contents(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0"

 

[fixer]

Got it THANKS!!

 

[fixer]

for anyone else make sure this is turned on

 

[girs]

This fix is over my head, can someone please explain it to me in some better detail?

I have look for map

huh??

and you need update your php configuration

In WHM/cpanel?

string(98) "file_get_contents(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0"

Where does this go???

for anyone else make sure this is turned on

Where is this?

Is no one else having these issues? Just installed this and enabled all the APIs necessary but still getting this error

 

[girs]

I think you need to update the guide maybe?

 

[fixer]

This fix is over my head, can someone please explain it to me in some better detail?


huh??


In WHM/cpanel?


Where does this go???


Where is this?

Is no one else having these issues? Just installed this and enabled all the APIs necessary but still getting this error

contact your host have them edit the setting

 

[girs]

I have full WHM and root access

 

[girs]

View attachment 3085

for anyone else make sure this is turned on

Found this in MultiPHP INI Editor, check

Still not working

 

[girs]

Restarted PHP, nope. Running php-fpm. 7.0

 

[Fred]

You have exactly same error or another error ?
You can send me admin access by PM if needed or your skype if you have
I will maybe availible tomorrow

 

[girs]

yes, I'm getting the precise error @fixer posted in the 1st post. I've enabled all the APIs per the guide, might I have to wait a bit? It's been a good 20 minutes since I enabled all of them.

This is installed on a test site, does it matter if it's behind a password or not? right now, it's not - and it's still not working.

Also site is running HTTPS if that matters

 

[Fred]

Normally it should work under password and with https
You have skype? If yes send me it by PM we will look this tomorrow

 

[girs]

I would rather not quite yet. I can't imagine this is a unique problem?

 

[Fred]

Without more information it will be hard to help you
Its why i have ask you your skype

 

[girs]

Why do you need admin access to y forum to solve this? I figured this would be a common configuration or setup issue, i.e. something everyone would have to do.

Also I'm not running php-fpm after all, just php7

 

[Fred]

There are 2 possible issues:

• You have not correcly setup your php.ini
• You have not correctly setup your google API’s

All our customer who have buy this addon have no problem so if you want more help you need help me little bit

 

[girs]

There are 2 possible issues:

Ok this helps as it narrows down the possible problems. I like to solve my own problems and learn by doing.

You have not correcly setup your php.ini

I corrected the setting described above, restarted php and Apache as well, that didn’t fix it

You have not correctly setup your google API’s

I followed your instructions

I can provide whatever screenshots you want

 

[Fred]

Tomorrow i will give you code modification in order to check whats wrong

 

[girs]

Here's my php.ini screens in WHM





my APIs



the maps API shows hits, one of these for each time I tried to update my own location, which autofills just fine, but then I go to save my profile, that's when the error is thrown



Then, I had to set up the server and browser keys for another addon, honestly I can't remember which one this was for even, possibly XenAtendo, which does have an entry line for an API key but I actually don't have anything in it oddly enough.