Support Multiple Purchase

[ThanosCrax]

Hello,

A customer who previously purchased a product is now encountering a "You don't have permission to purchase" error when trying to buy it again. How can we enable them to repurchase the product without issues?

 

[Clement]

Hi,

What have you configured in the product wrt. restriction and url verification ?

Clément

 

[ThanosCrax]

I don't understand

And sorry for the delay.

 

[Clement]

Here

 

[ThanosCrax]

Where is this option? I can't find it anywhere.

 

[Clement]

When you create the resource or edit it.

 

[ThanosCrax]

Are you referring to this? I renamed it while exploring the feature and wasn't sure of its purpose.

 

[ThanosCrax]

I noticed that a product listed for sale in Euros isn't reflected in the gross amount in the Seller Dashboard.

 

[Clement]

View attachment 8223
Are you referring to this? I renamed it while exploring the feature and wasn't sure of its purpose.

Yes below that there are fields.

I noticed that a product listed for sale in Euros isn't reflected in the gross amount in the Seller Dashboard.

It is if you select the euro currency in filters.

 

[ThanosCrax]

Yes below that there are fields.

It is if you select the euro currency in filters.

Could you explain how it works? It wasn't functioning last time, so I adjusted the settings to prevent tampering.

 

[ThanosCrax]

If I configure it All currencies.

 

[ThanosCrax]

This is the one where I change the Phrase.

 

[ThanosCrax]

Still waiting for your answer.

 

[ThanosCrax]

Another issue.

 

[ThanosCrax]

Not affecting anything, but annoyed by this.

 

[Clement]

One topic per thread please.
Sorry not really on these days, having big personal issues.

No I was refering to the configuration on creation, there should e the tow options I stated.

 

[ThanosCrax]

Ohhh. Is everything okay?

 

[ThanosCrax]

We will talk later when you are free.