Support No Answer No pictures displayed

[wasserlasser]

Hi,

I installed the Addon but there are no pictures displayed anywhere.

Please advise

Thanks

 

[Clement]

Hello,

What is your configuration for the add-on's options ?

Are all the template modifications related to the add-on working ?

Clément

 

[wasserlasser]

Not sure what else you mean with template modifications.

 

[Clement]

For the template modifications, I mean in Appearance > Template modifications search for the rows related to this addon.

Clément

 

[wasserlasser]

What would they be called?

 

[Clement]

Search the line related to the add-on (name of the add-on).
Those lines are the one below.

 

[wasserlasser]

Which one?

 

[wasserlasser]

I have this one

 

[Clement]

That's the template.
I asked you to go to the "Template modifications" page.

 

[wasserlasser]

 

[Clement]

Ok so they are all fine.

Have you tried the different positions to see if one of the block position in options is working ?

Clément

 

[wasserlasser]

Yes, I tried different positions but there is no change.

Wasserlasser

 

[Clement]

Hum it's odd, do you have any js error ?

 

[wasserlasser]

Not that I know...

 

[Clement]

May I get an admin access to your forum ?

 

[wasserlasser]

Please let me know when you are available so we can get this taken care off.

Wasserlasser

 

[Clement]

I should be online tomorrow afternoon around 15:00 GMT+1

 

[wasserlasser]

I will be sleeping on an airplane by then. So we will check back with each other in 2 weeks then.

 

[Clement]

I will be sleeping on an airplane by then. So we will check back with each other in 2 weeks then.

If you are online right now I can give it a check.

 

[wasserlasser]

OK, I will add you, one moment.