• We are aware that a no permission error was shown when you tried to purchase in the last 2 days, this is now fixed.

Bug Not fitted well within widget

Will

Member
Joined
Jun 14, 2020
Messages
213
Hi @MtoR . Seems the countdown is not fitted well within widget. Can you have a look please. Style TH
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
I think you may need to adjust the css to your theme by yourself, it's working perfectly for the default xF theme.
 
  • Like
Reactions: Will

Will

Member
Joined
Jun 14, 2020
Messages
213
I think you may need to adjust the css to your theme by yourself, it's working perfectly for the default xF theme.
I don’t know how to do, that’s why I posted here. What code should I use ?
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
I don't know either, the style you are using is using some css trick to manage the display of the widget.

The container itself is using a:
Code:
display: contents;
And the element inside my widget are using some absoute positionning.

This is beyond my css knowledge and outstide of our support scope.
 

Will

Member
Joined
Jun 14, 2020
Messages
213
I don't know either, the style you are using is using some css trick to manage the display of the widget.

The container itself is using a:
Code:
display: contents;
And the element inside my widget are using some absoute positionning.

This is beyond my css knowledge and outstide of our support scope.
So you dont know how I get that fixed ? As you see seconds word is out of the box
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
So you dont know how I get that fixed ? As you see seconds word is out of the box
As I said the style you use differs a lot from the default xF style and use some specific tricks.
The words are using absolute css positioning which does not get taken into account due to the css trick.
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
I don't know right away how to get it fixed so as I said it's out of our free support frame.
 

Will

Member
Joined
Jun 14, 2020
Messages
213
Then the purchase addon will be a bit useless. As I asked you if you'll be able to fix.
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
Then the purchase addon will be a bit useless. As I asked you if you'll be able to fix.
We can provide basic support but as I said here it is complex and I don't have the css skill.
I'll provide a refund if you want.
 

Will

Member
Joined
Jun 14, 2020
Messages
213
I think that's the best. I can't open a support ticket with TH now, as they are closed until January, so no support at the moment.

A bit disappointing that doesn't really work properly.

Maybe you can check it again?
 

Will

Member
Joined
Jun 14, 2020
Messages
213
Until when I can apply for refund? Also have investigate node icons issue?
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
A bit disappointing that doesn't really work properly.
I will moderate your words.
The add-on itself works well when used with the default xF style and any style that doesn't not differ to some extent from it.

There most certainly is a solution but I am not skilled enough into css to find it or it would require me way more much time than providing you with a refund.

Until when I can apply for refund? Also have investigate node icons issue?
It can wait till you have been able to discuss the matter with TH.
 
  • Like
Reactions: Will

Will

Member
Joined
Jun 14, 2020
Messages
213
It can wait till you have been able to discuss the matter with TH.
Sounds good to me. This won't happen until 5th of January.

So in case if they won't be able to fix, you are happy to apply a refund for the addon?
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
so your problem is just related to the text seconds being on a second line ?
 
  • Like
Reactions: Will

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,868
oh ok then please get a countdown back on and I'll try to fix it.
didn't understand what your exact issue was.