Support Parent and Child Categories Counters Broken

[Rokis]

Once [XFA] RM Multiple Categories Resources was installed, parent and child counters gone broken. I tried to rebuild counters with no success... Pls advise solution how to "repair" counters?

1. Parent categories counters broken:



2. Child categories counters broken:

 

[Clement]

If you disable the add-on, counters get fine again ?

 

[Rokis]

If you disable the add-on, counters get fine again ?

yes, all counts get fine

 

[Rokis]

So, what should I do to get addon working properly?

 

[Clement]

I will have to investigate but I have to make a new xF1 setup which I don't have right now.
We are less efficient on xF1 support since the support was dropped by the xF team but I'll surely help.

 

[Rokis]

I will have to investigate but I have to make a new xF1 setup which I don't have right now.
We are less efficient on xF1 support since the support was dropped by the xF team but I'll surely help.

Any news plz?!

 

[Clement]

No, still working on a xF2 port before I check bug fixes.

 

[Rokis]

Still looking for addon to be fixed....
Any outcome pls?

 

[Clement]

Hello,

I am sorry but this not something that is going to happen.

In June we discontinued support for xF1:

xF1 add-ons support discontinued

Hello, As xF2 is now the standard and xF2.2 is around the corner, we have decided to drop the support for our xF1 add-ons (which was pretty low anyways). Our products are staying for sale though. The threads have all been archived in a read only section. Thanks, The Xen Factory team

xen-factory.com

Clément

 

[Rokis]

Hello,

I am sorry but this not something that is going to happen.

In June we discontinued support for xF1:

xF1 add-ons support discontinued

Hello, As xF2 is now the standard and xF2.2 is around the corner, we have decided to drop the support for our xF1 add-ons (which was pretty low anyways). Our products are staying for sale though. The threads have all been archived in a read only section. Thanks, The Xen Factory team

xen-factory.com

Clément

This issue was reported on 20 jul 2019, you ended support on jun 2020.
You had lots of time to fix it, you did not fix it and now you say you are not going to fix it.
Top service/support by fact I must say!

I had to disable Members Map, RM Multiple Categories and RM Categories Layout due to addons are completely buggy.

 

[Clement]

I know but honestly xF1 is way out-of-date.
If you were running our xF2 add-ons I would have no problem fixing.

As I made you wait, I would gladly offer you a license of RM Multiple categories for xF2.

 

[Rokis]

I know but honestly xF1 is way out-of-date.
If you were running our xF2 add-ons I would have no problem fixing.

As I made you wait, I would gladly offer you a license of RM Multiple categories for xF2.

Agreed. Pls add license to my account