Support Resolved Thread covers do not appear any more

[rhodes]

I use extended cover for forums and threads. Everything worked fine, but now I realized a very strange behaviour.

• All existing thread covers disappeared, the forum covers are still available.
• When I try to add a new cover to a thread with appropriate permission I can see the "Manage Cover" button. I can upload an image for the thread cover, but if I click save no cover image appears. the "Manage cover" button has disappeared.

What can I do?

regards, rhodes

 

[Fred]

Hi
Can you send me admin access by PM and can you enable debug before

 

[rhodes]

Hi
Can you send me admin access by PM and can you enable debug before

Hi @Fredxd - I've sent you a PM with the data.

 

[Fred]

In progress
I have reply to your PM

 

[rhodes]

I made the appropriate setup you needed @Fredxd

 

[Fred]

Ok thanks i look this when i come back home

 

[Adam]

What was the fix on this? I am not seeing the profile covers that I once had prior to update. I would like to see if maybe I missed the same radio buttons or something.

 

[Fred]

You have check your usergroup permission ?

 

[Adam]

Yes, user groups and options for the addon was both checked. I wasn't sure if addon upgrades were the reason so I updated all of them today. Since I have the admin account, I have all permissions granted but the manage cover still doesn't appear. I am currently making the last update and I will go through the settings and permissions one more time just to be 100% that I exhausted my issues. Was it the permissions that was wrong with the OP?

 

[Adam]

It was indeed the user permissions. I swear they were all ticked and tripled checked. I went back just a second ago and they were not. I can view it so we are good. I just have to adapt to the new "top" position. The answer is user group permissions for this thread