Support Unable to download add-ons after purchase.

[kim.tan]

Hi,

Good Day!

Why is our license still showing as empty here: https://gyazo.com/fc35e409c76e9d36970ccccfc406df9a even though we already purchased this product? We need this add-on ASAP.

Thanks,
Kim

 

[kim.tan]

Any response here?

 

[Fred]

Hi
Sorry i didn’t see any licences linked to your account
@Clement can you comfirm ?

 

[Clement]

Hello,

What license?

Why are you linking an external site?

Clément