• We are aware that a no permission error was shown when you tried to purchase in the last 2 days, this is now fixed.

Support Upgrade Multiple Countdowns to 3.1.1

Hauntmaster

New Member
Joined
Sep 14, 2017
Messages
6
We did this on a test site without issue. now that we are going live it's not coming over and showing as "unknown". Don't know why. have done multiple downloads and doesn't change. This is what happens when i click to open the zip:
1588877331338.png


I believe the unknown is creating the issue, can you help?
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,296
What are you unzipping this with ?

Try with another software, it's abnormal.
 

Hauntmaster

New Member
Joined
Sep 14, 2017
Messages
6
Google Drive it said unknown. When I double clicked on my own computer is when the name was blank So two different ways
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,296
I just tried and it works perfectly for me, I have a mac though.

Can you try with an app like 7zip for example ?
 

Hauntmaster

New Member
Joined
Sep 14, 2017
Messages
6
I don't have an apple unfortunately. I'll see if one of my kids doesn't have one to use
 

MtoR

Freaky Coder
Staff member
Joined
Nov 14, 2015
Messages
5,296
The add-on is not expected not to work with 2.1