Bug Cannot Reproduce User group promotion disappeared

[beerForo]

I am using the user group promotion that you included.
User has won at least X MOTM awards: 1
It worked before! But now, my January winner IS in the group, but my February winner is NOT (but was before). I ran the user group promotion cron, but no.

 

[Clement]

Can you please check into the database and tell me if this user has the field xfa_motm_award set to 1 in the xf_user table.

 

[beerForo]

Somehow it disappeared.

February's winner:

xfa_motm_award
(empty)

xfa_motm_award_date
1582751426

January's winner:

xfa_motm_award
(empty)

xfa_motm_award_date
1580619541

 

[Clement]

What have you set in the award timeout ?

 

[beerForo]

30 days because I don't want the avatar to have the banner over that.
But it has not been 30 days since Feb 29th.

 

[Clement]

As February has 28 days, guess it's the reason. Already remvoed.

 

[beerForo]

I want them to always have the group promotion. Just not the red banner on the avatar that long. The setting says it is for the avatar only.

 

[Clement]

Hum right, that could be considered as a bug then, it's as designed :/

 

[beerForo]

Promotion
"User has won at least X MOTM awards:"

 

[Clement]

Yeah I know, I must have bad implemented when adding the timeout.

 

[beerForo]

Okay thanks.
I put the (1) manually in the database and ran the cron User Group Promotions. Do you know why the promotion still did not work?

 

[Clement]

Which cron ? The promotions one ?

 

[beerForo]

Yes that one

 

[Clement]

Maybe it's due to the cron.
Running manually may not trigger promotion, I think they have code to avoid that.

 

[beerForo]

Okay well then I will add them to the group manually and wait for the bug fix. Thanks for addressing and hope you are well.

 

[beerForo]

Running manually may not trigger promotion, I think they have code to avoid that.

Well even if the cron runs automatically it is not moving them the the group. Not sure why. It worked when they won it. For now I am manually adding to group but please note this is not working either.

 

[Clement]

I checked the code and it's all fine.
I think it's due to the promotion system, editing things manually does not work well.

 

[beerForo]

As February has 28 days, guess it's the reason. Already remvoed.

This seems to make sense, as, my February contest ended on Feb 26, and 30 days later, the group was removed.

Yeah I know, I must have bad implemented when adding the timeout.

Do you know when this could be fixed? Now, every 30 days this is going to happen to my winners and their user group. Only the avatar banner should be removed. And it is important to keep them in their new group. Thanks

 

[Clement]

I can't give an ETA.

I am working on RM Marketplace currently.

 

[beerForo]

Hello
This month it did not work at all!
My April contest just ended.
In my database I have:

xfa_motm_award int(10) unsigned
1
xfa_motm_award_date int(10) unsigned
1588194176

In Users >> User group promotions I have:
MOTM
User has won at least X MOTM awards: [1]

The MOTH task ran and the User Group Promotions task ran.

The user is not in the group

I ran the promotion task manually. Still no.

Can this please be fixed? The whole point of the contest is to award them. The award is the new group and it is broken.