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Support Many bugs after updating to 3.9.2

maldboy

Member
Hello,i updated today to this last version and i found few bugs.
1- i have same error like this guy http://xen-factory.com/index.php?threads/your-purchase-page.1939/ purchase page and license page is empty
2- when i click your purchases or something else that tab disapears
3- when i try to buy i get error "We couldn't initialize the communication with Paypal, please contact our staff."
4- the "Remove from sale" shows 2 times


Guys please i need fast help
 
All the things you are reporting are not experienced on any setup of mine, nor other users reported that.

1- i have same error like this guy http://xen-factory.com/index.php?threads/your-purchase-page.1939/ purchase page and license page is empty

The issue with that guy was different, it's only when the purchases are validated that they appear.

2- when i click your purchases or something else that tab disapears

?! When you do so are you still connected ?

3- when i try to buy i get error "We couldn't initialize the communication with Paypal, please contact our staff."

How have you done the update ? Did you merge directories ?
Check your config.php file is there.

4- the "Remove from sale" shows 2 times

What ?! I only have one.

Honestly there must be something wrong with your setup, did you use a modified version of marketplace ?
Do you see template modifications twice ?

Clément
 
The issue with that guy was different, it's only when the purchases are validated that they appear.
You're right.
When you do so are you still connected ?
check images below please
Before.JPG after.JPG

How have you done the update ? Did you merge directories ?
Check your config.php file is there.
Hello,yes i merge the 2 templates,i know how to update add-on.
config.php is there /public_html/library

What ?! I only have one.
Image remove from sale.JPG


Do you see template modifications twice ?
At admin.php?template-modifications/ i don't see any duplicate template.


The most important for me is the:
3- when i try to buy i get error "We couldn't initialize the communication with Paypal, please contact our staff."

Sales not works
 
Any update mate?

It has been only 5 hours since you answered, come on...

You're right.

Then it must be something on your setup, it's working perfectly on my test site.
It's not the first time you are experiencing issues so I am really starting to think that your setup is having trouble.


Doesn't experience that on my site.
Have you checked with the default theme ? As from your screenshot you seem to have an odd header.

Hello,yes i merge the 2 templates,i know how to update add-on.
config.php is there /public_html/library

I am talking of the paypal API config, nothing to do with xF config...

Image View attachment 3036

At admin.php?template-modifications/ i don't see any duplicate template.

I don't have that on my site with default theme. Have you checked default theme ?

The most important for me is the:
3- when i try to buy i get error "We couldn't initialize the communication with Paypal, please contact our staff."
Sales not works

As I stated above, are you sure you didn't overwrite directories ?
Check the tutorial here and verify that you are still correctly configured.

Clément
 
Hello again,
It has been only 5 hours since you answered, come on...
what this means? if you want to keep customers here you have to help us,and come on from my side i disturb you once a year for god sake.
All i needed was the tutorial,didn't know on this version we had to add api's on the code.
Now works the payment btw.

Doesn't experience that on my site.
Have you checked with the default theme ? As from your screenshot you seem to have an odd header.
Same issue and with the default theme Capture.JPG

It would be nice if you could provide some help for this tab issue or give some ideas where to look,the rest i'll try to figure out my self
 
What I meant is that there was no need to bump, I was going to answer in a reasonable timeframe.

You didn't need to add API on the code in that version, unless you upgraded from a very old version.
Hence why I stated in my message that you certainly had done the upgrade incorrectly by overwriting add-ons directories instead of merging them.

Regarding your other problem, it must be due to another add-on.
Could you try to disable all add-ons but this one and then activate one after the other to identify the culprit ?

Clément
 

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